Función del directivo en la gestión del cambio

Considerando que la base de la organización reside en el capital humano, los cambios que se introduzcan deben partir de acciones realizadas sobre ese recurso. El líder tiene que actuar directamente sobre los comportamientos de sus empleados. Los cambios duraderos sólo tienen lugar cuando surgen a partir de las emociones de todos los integrantes de la organización. En este sentido, el liderazgo debe generar capacidad de aprendizaje entre los empleados de la organización y debe acompañar al cambio en menor o mayor intensidad, según el tipo de proceso iniciado.

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